Returns & Exchanges
At Lune & Wild, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure your shopping experience is as seamless and transparent as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.