Frequently Asked Questions
Everything you need to know about your Lune & Wild experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products ethically sourced?
Yes, at Lune & Wild, we prioritize sustainability and ethical craftsmanship. We work closely with certified suppliers to ensure fair labor practices and eco-friendly materials.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
Do you offer gift wrapping services?
Absolutely. You can select the 'Gift Wrap' option at checkout for a small fee, which includes a premium box, ribbon, and a personalized note.